December 31, 2017 the license for Kaspersky Free Antivirus (KFA) has expired and is not renewed

Symptoms:

Kaspersky Free does not renew activation

Activation Kaspersky Free ends at 23.59 on December 31, 2017

After clicking the “renew free license” button, the message “Activation completed successfully” appears. But neither of which does not change …

Failed to activate the program automatically.

Cause:

The situation is connected with the fact that in this way, probably, old versions of Kaspersky FREE 2016 (16.0.1.444) and 2017 (17.0.0.577) are “derived” from use.

Decision:

Delete the old version of Kaspersky Free Antivirus (2016 or 2017) and install a new one – KFA 2018 (18.0.0.405).

A new license for a year is activated without problems.

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